Our health care team is committed to professional and compassionate patient care. Our goal is to make your visit with us as pleasant and comfortable as possible.
To streamline the registration process and minimize your wait time, we ask you prepare for your visit by bringing the following:
Upon arrival, you will be asked to sign a consent for treatment. Insurance co-pays or consult fees are due at the time of check-in.
The physician will review your medical history and examine you. It is helpful to have your concerns and questions written down. A treatment plan, including risks and benefits, will be discussed. Pictures may be necessary for obtaining insurance preauthorization for surgical procedures. Our staff will guide you if blood work or diagnostic testing is ordered. A surgical date may be selected at the time of your office visit. A staff member will coordinate the insurance preauthorization and hospital reservation.
Please notify the office as soon as possible if you must change your appointment. This courtesy enables our schedules to remain accommodating.
We are here to help with your billing questions and concerns. Please call UPMC Patient Financial Services Center or UPMC Customer Service or visit our Paying My Bill site to learn more about the services we offer, such as payment plans, price estimates, and Financial Assistance.
For our traveling patients, at UPMC we take care of you every step of the way, from your first consultation to your postsurgical follow-up care. Learn more about accommodations for patients traveling to Pittsburgh.